| status | status_name | selectable | human_answered | category |
| NEW |
New Lead |
N |
N |
UNDEFINED |
| QUEUE |
Lead To Be Called |
N |
N |
UNDEFINED |
| INCALL |
Lead Being Called |
N |
N |
UNDEFINED |
| DROP |
Agent Not Available |
N |
Y |
UNDEFINED |
| XDROP |
Agent Not Available IN |
N |
Y |
UNDEFINED |
| NA |
No Answer AutoDial |
N |
N |
UNDEFINED |
| CALLBK |
Call Back |
Y |
Y |
UNDEFINED |
| CBHOLD |
Call Back Hold |
N |
Y |
UNDEFINED |
| A |
Answering Machine |
Y |
N |
UNDEFINED |
| AA |
Answering Machine Auto |
N |
N |
UNDEFINED |
| AM |
Answering Machine Sent to Mesg |
N |
N |
UNDEFINED |
| AL |
Answering Machine Msg Played |
N |
N |
UNDEFINED |
| AFAX |
Fax Machine Auto |
N |
N |
Creditable |
| B |
Busy |
Y |
N |
UNDEFINED |
| DC |
Disconnected Number |
Y |
N |
Creditable |
| DEC |
Declined Sale |
Y |
Y |
UNDEFINED |
| DNC |
DO NOT CALL |
Y |
Y |
DeadLeads |
| DNCL |
DO NOT CALL Hopper Match |
N |
N |
DeadLeads |
| SALE |
Sale Made |
Y |
Y |
UNDEFINED |
| N |
No Answer |
Y |
N |
UNDEFINED |
| NI |
Not Interested |
Y |
Y |
DeadLeads |
| NP |
No Pitch No Price |
Y |
Y |
UNDEFINED |
| PU |
Call Picked Up |
N |
N |
UNDEFINED |
| PM |
Played Message |
N |
N |
UNDEFINED |
| XFER |
Call Transferred |
Y |
Y |
UNDEFINED |
| ERI |
Agent Error |
N |
N |
UNDEFINED |
| SVYEXT |
Survey sent to Extension |
N |
N |
UNDEFINED |
| SVYVM |
Survey sent to Voicemail |
N |
N |
UNDEFINED |
| SVYHU |
Survey Hungup |
N |
N |
UNDEFINED |
| SVYREC |
Survey sent to Record |
N |
N |
UNDEFINED |
| QVMAIL |
Queue Abandon Voicemail Left |
N |
N |
UNDEFINED |
| Bogus |
Bogus info |
Y |
Y |
Creditable |
| ALBGT |
Already Bought |
Y |
Y |
DeadLeads |
| OPTOUT |
Opted out via Email |
N |
N |
DeadLeads |
| LefTVM |
Left Voice Mail |
Y |
Y |
UNDEFINED |
| InEl |
Ineligible |
Y |
Y |
DeadLeads |
| DUP |
Duplicate Lead |
Y |
Y |
DeadLeads |